March 26, 2020

To all our Valued Customers,

I wanted to take a moment to provide an update regarding FastTrack’s business continuity execution considering the various ‘Stay at Home’ Orders by Federal, State and Local authorities.  As you, we continue to monitor the coronavirus (COVID-19) situation closely and are modifying the ways we conduct our business, as needed, to ensure we meet the needs of all of our customers, provide for the health and safety of all our employees, and comply with all Orders to ensure the safety of all those in our communities.

I am pleased to share that FastTrack has successfully executed on its business continuity plan.  This now includes enabling 95%+ of our employees to work from their home as of Monday, March 23rd.   Furthermore, we have not experienced any disruption to our service delivery capabilities whatsoever.  This includes our systems availability and response time, our response time to customer inquiries, as well as our response time and quality measurements in handling all Outbound and Inbound mail for all our customers.

Additionally, effective this week, we have implemented a Work Incentive Bonus Program for all day-to-day critical Claims Administrative Services employees to ensure continued focus on and continued success in our ability to deliver on our commitments to all our customers.  This bonus program will remain in effect if we remain in our current modified working environment.

We recognize all the extra time and effort that is required of you and all your employees to ensure the continued delivery of services to your policyholders.  Rest assured, we are committed to doing our part to minimize the number of distractions you have and to proactively anticipate your needs.

As the situation continues to evolve, know we will continue to invest in our capabilities, equipment and our employees to make sure we are positioned to provide uninterrupted delivery of services to each of you.

Best Regards & Please be safe!

Thank you,

Tom Capato | CEO

Thomas Capato
CEO @ Kamine Technology Group, LLC

About FastTrack

FastTrack – a Kamine Technology Group (KTG) division – is a full-service intelligent technology solutions provider in the Life & Disability insurance vertical. Leading the way for more than 10+ years, FastTrack boasts a growing client portfolio consisting of a large ratio of top-tier insurers in both the Group and Individual marketplace in the USA and Canada. Our made-for-insurance intelligent technology, enhanced by decades of on-the-job insurance industry expertise and AI, digitizes & automates up to 90% of the claims journey, from claim intake to adjudication, resulting in lightning-fast claim outcomes that typically improve Claim Handle Time by 30%-40%. FastTrack helps insurers free up valuable human resources to focus on mission-critical tasks, such as improving the customer experience and making informed claim decisions. Furthermore, FastTrack’s suite of technology solutions and services empowers insurers to triage claims, understand risk management options, reduce manual administration, save on interest expenses, create straight-through processing opportunities, leverage comprehensive data via online Claimant, Beneficiaries, Employers, Agents/Brokers portals, and create digital claimant profiles to achieve informed, consistent, repeatable, defensible, and objective claim decisions.


1545 US Highway 206
Suite 100
Bedminster, NJ 07921





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