COVID-19 UPDATE 06-29-20

FastTack COVID-19 Business Continuity Update

June 29, 2020

To all our Valued Customers,

We have now completed our 14th week of full-time work from home (WFH) for our Claim Decision Readiness (CDR) team and our Development Team. As previously shared, all connectivity, functionality, and capabilities for our WFH associates are working efficiently and effectively and, on many levels, even better than expected. As a result, we have continued to deliver all services, without delay or disruption, to all clients. We are very pleased with these results and are thankful for the commitment and dedication we have received from all of our impacted associates.

Given the success we have enjoyed in our WFH environment, we communicated to all employees recently that we intend to remain in a WFH situation through the end of July. Despite the easing of restrictions in New Jersey by Governor Murphy and the ability to return to the office for many employers, we feel a more measured and cautious approach to a return to the office is in the best interest of the health and safety of our employees and the ability to continue to service our clients at the levels they, and we, expect.

We will provide further updates as we approach the end of July on our plans to have our employees return to the office. Our decision on the timing to return to the office will be driven by health and safety information and the trends related to the spread of the virus in the State of New Jersey at that time.

In the meantime, we wish all of you all the best as you continue your efforts to deliver services to your clients and make decisions to return to the office in your local communities.

Best regards & please continue to be safe!

Thank you,

Tom Capato | CEO

Thomas Capato
CEO @ Kamine Technology Group, LLC

About FastTrack

FastTrack – a Kamine Technology Group (KTG) division – is a full-service intelligent technology solutions provider in the Life & Disability insurance vertical. Leading the way for more than 10+ years, FastTrack boasts a growing client portfolio consisting of a large ratio of top-tier insurers in both the Group and Individual marketplace in the USA and Canada. Our made-for-insurance intelligent technology, enhanced by decades of on-the-job insurance industry expertise and AI, digitizes & automates up to 90% of the claims journey, from claim intake to adjudication, resulting in lightning-fast claim outcomes that typically improve Claim Handle Time by 30%-40%. FastTrack helps insurers free up valuable human resources to focus on mission-critical tasks, such as improving the customer experience and making informed claim decisions. Furthermore, FastTrack’s suite of technology solutions and services empowers insurers to triage claims, understand risk management options, reduce manual administration, save on interest expenses, create straight-through processing opportunities, leverage comprehensive data via online Claimant, Beneficiaries, Employers, Agents/Brokers portals, and create digital claimant profiles to achieve informed, consistent, repeatable, defensible, and objective claim decisions.


1545 US Highway 206
Suite 100
Bedminster, NJ 07921





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