Ameritas & FastTrack Partner to Implement FastTrack’s Patent Pending Next-Generation Life & Annuity Claims Processing Solution

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Bedminster, N.J., February 06, 2024 – FastTrack, a leading InsurTech provider of intelligent Digital and Automated AI technology for the life and disability insurance marketplace, went live with Ameritas Life Insurance Corp, a renowned insurance and financial services company. This strategic collaboration aims to provide exceptional value to Ameritas Policyholder Beneficiaries, Agents/Brokers, and internal Claim Advocates. By leveraging FastTrack’s Next-Generation Solutions (and Services), along with extensive claim industry knowledge and commitment to customer-centricity, Ameritas is equipped to take its Life Claims Management Process to new heights.

Key benefits of the collaboration:

Intelligent On-Line Portals: With FastTrack’s Intelligent Portals used throughout the claims journey (Intake through adjudication), Ameritas Beneficiaries, Agents/Brokers, and Claims Associates can access a wide range of intelligent solutions/functionality in a user-friendly journey via the web with the highest level of HITRUST security that are designed to meet Ameritas diverse and growing needs.

AI Claims Decision Readiness Solutions (CDRS): By implementing FastTrack’s Patent Pending CDRS, it digitizes, automates, and validates the gathering of required documents and data to achieve “In Good Order” Claim decision readiness in less time and with improved quality.

Exceptional Customer Service: FastTrack’s dedication to outstanding customer service aligns perfectly with Ameritas’ commitment to providing best-in-class service to its customers. The synergy of our two customer-focused cultures has and will continue to result in unparalleled care and support in the marketplace.

“Our Policyholder Beneficiaries, Claims Associates, and Agents/Brokers are at the heart of everything we do, and we deeply value the trust they place in us,” said David Voelker, Senior Vice President of Individual Claims at Ameritas. “We are excited about the successful and timely FastTrack implementation and support provided. The team at FastTrack did an outstanding job understanding our needs and delivering an Intelligent Life Claims Solution. Our team and customers have already begun to experience FastTrack’s vast benefits. We look forward to expanding our collaboration with FastTrack to enhance our claim management services further.”

“We are incredibly excited to welcome Ameritas Life Insurance Corp into the FastTrack family,” said Thomas Capato, CEO & co-founder of FastTrack. “This collaboration represents a powerful convergence of our expertise, technology, and shared vision to provide individuals and families with the financial protection and peace of mind they deserve.”

About FastTrack

FastTrack – a division of Kamine Technology Group (KTG) – has been a market leader in providing intelligent, automated claims management solutions and services to the Life & Disability insurance vertical since 2012. Headquartered in Bedminster, N.J., FastTrack’s unique blend of smart technology, AI, and decades of insurance subject-matter expertise has secured key partnerships with many of North America’s leading group and individual insurance carriers.

FastTrack’s comprehensive suite of made-for-insurance Intelligent Automation Tools is revolutionizing claim management/process, freeing up mission-critical resources and vastly improving the claims journey experience for claimants, beneficiaries, employers, agents/brokers, examiners, and more. Key performance advantages include the elimination of up to 90% of manual administrative tasks, the implementation of auto-administrative and auto-adjudication pathways, the creation of data-rich digital claimant profiles that reduce risk and accelerate claim decisions by 30-40%, and direct savings on carriers reserves and interest expenses.

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About Ameritas

Ameritas is the marketing name for Ameritas Mutual Holding Company and its affiliated subsidiary companies, including Ameritas Life Insurance Corp. and Ameritas Life Insurance Corp. of New York. Founded in 1887, Ameritas offers individuals, families, and businesses a wide range of insurance and financial products and services. These products and services include life insurance, annuities, individual disability income insurance, group dental, vision, and hearing care insurance, and retirement plans.

SOURCE FastTrack, A division of Kamine Technology Group (KTG)

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For further information, please contact:

Ellie O’Brien
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Ann Avery

About FastTrack

FastTrack – a Kamine Technology Group (KTG) division – is a full-service intelligent technology solutions provider in the Life & Disability insurance vertical. Leading the way for more than 10+ years, FastTrack boasts a growing client portfolio consisting of a large ratio of top-tier insurers in both the Group and Individual marketplace in the USA and Canada. Our made-for-insurance intelligent technology, enhanced by decades of on-the-job insurance industry expertise and AI, digitizes & automates up to 90% of the claims journey, from claim intake to adjudication, resulting in lightning-fast claim outcomes that typically improve Claim Handle Time by 30%-40%. FastTrack helps insurers free up valuable human resources to focus on mission-critical tasks, such as improving the customer experience and making informed claim decisions. Furthermore, FastTrack’s suite of technology solutions and services empowers insurers to triage claims, understand risk management options, reduce manual administration, save on interest expenses, create straight-through processing opportunities, leverage comprehensive data via online Claimant, Beneficiaries, Employers, Agents/Brokers portals, and create digital claimant profiles to achieve informed, consistent, repeatable, defensible, and objective claim decisions.


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