Meet Pinny Tam

EMPLOYEE SPOTLIGHT

 

Meet Pinny Tam | Employee Spotlight

Pinny Tam

Chief Information Security Officer (CISO)

Meet Pinny – one of the newest members of the FastTrack family. Pinny is a data security mastermind 🧠 with over two decades of experience to her name! Her core responsibilities include maintaining FastTrack’s information security management program and developing cyber security strategies to address the evolving threat landscape. She ❤️’s traveling, especially to renowned wine regions in Europe and across the globe.


What is your current position with FastTrack? How long have you been in it?

My current position at FastTrack is Chief Information Security Officer.

What is your typical workweek like?

My typical week includes working with various members from the IT and Development teams, Client Service & Solutions teams, and Senior Management team to address security requirements that come from HITRUST and customers. Since information security is a multi-faceted discipline, you are likely seeing me embedding myself in a lot of areas to drive the strategic direction and tactical execution of security in FastTrack.

Do you work with any specific customers?

So far, I worked with The Standard, Principal, Swiss Re, and Dearborn to answer their security inquiries on how FastTrack handles security vulnerabilities, such as the Log4J that broke out in December. For new customers, I attest to FastTrack’s security controls in their security questionnaires and get involved in defining the acceptable security clauses in the contractual agreements.

Describe your career path at FastTrack?

I have not held any other positions in FastTrack but I look forward to building a long-term career here.

How has FastTrack helped your personal and professional development?

Professionally speaking, since the FastTrack IT and Senior Management have an open mindset, it provides tremendous opportunities for dynamic and motivated individuals to try new ideas and build new processes. Also, the IT and Development environments in FastTrack are at the right size, and what one contributes to the company will easily gain visibility. At a personal development level, I keep my skills and knowledge fresh by learning from my colleagues every day.

What is something you love about working at FastTrack?

I think the people in FastTrack are what I love about working here. My coworkers genuinely care about the company and see themselves as an integral part of the solution—or deliverables—to our customers.

Do you have any accomplishments within the organization you’re particularly proud of?

I’m particularly proud 🤗 of working with FastTrack’s HITRUST team who had recently helped us attain the HITRUST certification. In addition to being meticulous, diligent, and responsive, they are problem solvers!

What is your favorite book, TV show, movie, or podcast?

I have watched a few popular shows/movies such as Squid Game, Mare of Easttown, Succession, Emily in Paris, And Just Like That, Don’t Look Up, and Shang-Chi and the Legend of the Ten Rings lately. These shows all have engaging storyline, a lot of twists and turns, and make-believe factors that take audiences’ mind away from reality.

Do you have any pets?

I have a cat that we adopted from a local animal shelter a year ago. Her name is Bella.

Do you have any hobbies or special interests?

Traveling 🌍 is one of my interests, especially going to the famous wine 🍷 regions.

 

Meet Pinny Tam | Employee Spotlight

What type of activities are you most likely to be up to on the weekends?

Cooking, hiking, and going to the gym.

What is your favorite vacation destination? What’s one you haven’t visited yet but would like to in the future?

Champagne in France is my favorite vacation destination. I’d like to visit Georgia (in Europe) in the future.

What is your favorite 21st century innovation?

Location trackers such as Life360 are great for parents locating where their teenagers are.

Who is one of your personal heroes?

My English teacher in high school, Mr. Patrick, is one of my personal heroes. He instilled a sense of curiosity of the world in his students and taught us how to approach problems with new and fresh perspectives.

What is your motto for life?

“Success is not final, failure is not fatal; it is the courage to continue that counts.” – Winston Churchill

What’s a surprising fact about yourself?

I’m a NJ licensed bartender 🍻.

 


Connect with Pinny on LinkedIn

About FastTrack

FastTrack – a Kamine Technology Group (KTG) division – is a full-service intelligent technology solutions provider in the Life & Disability insurance vertical. Leading the way for more than 10+ years, FastTrack boasts a growing client portfolio consisting of a large ratio of top-tier insurers in both the Group and Individual marketplace in the USA and Canada. Our made-for-insurance intelligent technology, enhanced by decades of on-the-job insurance industry expertise and AI, digitizes & automates up to 90% of the claims journey, from claim intake to adjudication, resulting in lightning-fast claim outcomes that typically improve Claim Handle Time by 30%-40%. FastTrack helps insurers free up valuable human resources to focus on mission-critical tasks, such as improving the customer experience and making informed claim decisions. Furthermore, FastTrack’s suite of technology solutions and services empowers insurers to triage claims, understand risk management options, reduce manual administration, save on interest expenses, create straight-through processing opportunities, leverage comprehensive data via online Claimant, Beneficiaries, Employers, Agents/Brokers portals, and create digital claimant profiles to achieve informed, consistent, repeatable, defensible, and objective claim decisions.

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