FastTrack Claims Intelligence Platform

Life Claims
Management
Ecosystem

CoreFT is the central Life Workflow & Claim System: the system of record the rest of the platform works from. It advances the claim from intake through payment, bringing together policy and claim data, beneficiary management, correspondence, payments, and the operational view across the entire claims journey.

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The Operational Foundation

CoreFT supports the full journey from intake through payment, helping teams coordinate work and deliver a clearer experience for claimants and beneficiaries.

One claim record. Intake to payment. Inside the systems you already run.

01 Claim Record & Policy Integration

One Record.
Every Party Working From It.

CoreFT brings the claim and the policy data it depends on onto one record. Coverage, requirements, correspondence and status live on the same file, so the claim has one version rather than one per system.

  1. 01 Policy & Coverage On File Policy, certificate and coverage records sit against the claim, so the requirements that apply are the ones the coverage actually calls for.
  2. 02 Carrier Business Rules Your rules, configured rather than coded. What a claim needs, who it goes to and what happens next follow the carrier’s own handling standards.
  3. 03 Correspondence Generated An automated letter generation engine produces the claim’s correspondence from the record itself, so what is sent matches what the file holds.
  4. 04 One Status, Shared Examiner, claimant, employer and broker read the same status from the same record, rather than four accounts of it.

02 Beneficiary & Payment

From Beneficiary To Payment, On One File.

Beneficiary processing, benefit and interest calculation and payment all run against the same claim record. The arithmetic is done by the system and shown to the person who has to stand behind it.

  1. 01 Beneficiary Processing Beneficiaries are identified, verified against the carrier’s own verification systems, and carried on the claim rather than in a side file.
  2. 02 Payment Calculation Benefit and interest amounts are calculated from the policy terms and the dates on the record, consistently, on every claim.
  3. 03 Payment Processing Approved payments move through the carrier’s payment modules, and what was paid is written back to the claim.
  4. 04 Financial Position Visible What has been paid, what is reserved and what interest is accruing read off the same record the claim is handled on.

CoreFT calculates, records and moves the work. Every benefit determination and every payment approval stays with your claims staff.

03 Platform & Integrations

Configured To Your Ecosystem. Not Instead Of It.

CoreFT connects to the systems a carrier already runs through configurable API or batch pathways. Nothing has to be replaced for the claim record to become the one everybody works from.

  1. 01 Policy Admin & Data Policy administration systems, the carrier data warehouse or data lake, and the document repository, connected by API or batch.
  2. 02 Verification Systems Eligibility and beneficiary verification systems are called from the claim, so verification happens in the workflow rather than beside it.
  3. 03 Payment & Fraud Modules Payment modules and fraud detection sit on the same pathways, against the same record.
  4. 04 Secure Access Single sign-on and secure authentication, so the people who need the claim reach it and nobody else does.

04 Operational Intelligence

The Operation,
Not Just The Claim.

Because the work runs on one record, the operation can be read off it. Dashboards by persona, status that reaches the claimant without a call, and a financial and operational view over the whole book rather than a file at a time.

  1. 01 Dashboards By Persona Configurable self-service dashboards for claimant and beneficiary, examiner, employer and agent, on a mobile-optimized interface.
  2. 02 Status Without A Phone Call Real-time status notifications, SMS and live chat, so the answer to “where is my claim” does not have to be an examiner.
  3. 03 Inventory In View Where claims sit, what they wait on and how long they have waited, across the book rather than one file at a time.
  4. 04 Financial & Operational Reporting Handling time, interest exposure and cost to serve, measured against the baselines set at implementation.

One Record.
Intake To Payment.

CoreFT is the system the claim lives on, and the record ReadyFT and ClarityFT work from. Start with the capability you need today, or deploy the full platform when it makes sense.

Learn More about the Life Claims Management Ecosystem

The Opportunity

See The Whole Claim
In One Place.

Bring us a set of your own claims and we’ll show you what the work costs to coordinate today, and what one record changes. No change to your claims system, and every decision stays yours.

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